Once you've made it work by removing the hub or switching cables, it may be that you can reintroduce your hub with fewer devices connected to it. We're yet to find a USB hub in a monitor that causes problems. All hubs and adapters made by Apple work perfectly, but there are a number of third-party hubs that aren't powerful enough. The first troubleshooting step is to ensure the phone is connected directly to your computer, and not through a hub. There's a third-party USB hub in between the phone and Mac or PC.If you see disconnects, there are generally 3 causes: Set up properly, Camo will never disconnect, and will run with less latency than a hardware webcam. My device disconnects, is slow, or won't connect

Uninstalling and reinstalling Zoom solves this. If Camo still doesn't appear as a camera choice, it's caused by Zoom’s internals being broken: sometimes it gets itself in a state where it doesn’t support third-party cameras properly and leaves behind older Zoom components. Make sure you're Zoom 5.0.5 or newer, and that Zoom has been restarted since installing Camo Studio. Make sure you've restarted your video app since installing Camo.The instructions are important - you might need to upgrade some apps.Confirm your app appears on the compatibility list, and follow any instructions there.“Camo Camera” doesn’t appear as a video source in my video conferencing app! If you run into a problem with Camo, please make sure you're using the latest version: use Check for Updates in macOS, and check the App Store for updates on iOS.Ĭhecking for updates in Camo Studio.

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